Return & Exchange Policy

At Raiha Collection, customer satisfaction is our top priority. We make sure every product is checked carefully before dispatch. However, if you face any issue, our return and exchange policy is designed to give you peace of mind.

Eligibility for Return/Exchange:

• Only defective, damaged, or incorrect items are eligible for return/exchange.

• Requests must be made within 3 days of delivery.

• Products must be unused, unwashed, and in their original packaging.

Process:

1. Contact our support team on WhatsApp/Email with your order number and issue details.

2. Share clear pictures of the product showing the defect/damage.

3. Once approved, we will guide you with the return/exchange process.

Important Notes:

• We do not accept returns/exchanges for size, color, or design preferences.

• Sale and discounted items are non-returnable.

• Return shipping costs are the responsibility of the buyer unless the mistake is on our side.

Our Commitment:
We promise 100% fabric quality and customer satisfaction. Your trust is valuable to us, and we always strive to make your shopping experience smooth and reliable.